Return & Exchange Policy

📦 Return & Exchange Policy

Thank you for shopping with us! We work with trusted print-on-demand providers like WOYC via Printify to produce high-quality, custom-made products. As each item is made to order, please review the following policy carefully.

❌ No Returns or Exchanges for Buyer’s Remorse

Because our products are custom-made, we do not accept returns or exchanges for the following reasons:

  • Wrong size or color ordered

  • Change of mind

  • Personal preferences

Please double-check your order details (size, color, design) before completing your purchase.

✅ Damaged or Defective Items

If your item arrives damaged, has a manufacturing defect, or the print is incorrect, we’ll gladly offer a free replacement or refund.

To qualify:

  • Contact us within 10 days of receiving your order

  • Provide clear photos of the issue (e.g. print error, damage, etc.)

  • Include your order number

📧 How to Start a Claim

Please email us at [your email] with:

  1. Your order number

  2. Description of the issue

  3. Photos of the item (showing the defect or damage clearly)

We’ll review your claim and process a replacement or refund as quickly as possible.

📦 Do I Need to Return the Item?

In most cases, returns are not required. If we need the item back for quality control, we will provide a prepaid return label.

🔁 Order Cancellations or Edits

Orders go into production quickly, so we may not be able to cancel or change your order once it's placed. If you need help, reach out to us ASAP.

🛍️ Additional Notes

  • Our products are produced and shipped from the USA

  • All items are BPA-free and Intertek certified where applicable (e.g. bottles)

  • For gift orders, the recipient must report issues within the same timeframes

Let us know if you have any questions before placing your order. We're happy to help!